Welcome to Smicee

Smicee is an integrated ERP that brings your people, your projects, and your revenue into one system. This documentation covers every module — with screenshots, workflows, and flow diagrams — so your whole team can be productive from day one.

If you're new, start with how Smicee is organized, then pick the role that matches you: new employee, HR or admin, or operations manager. If you're looking for something specific, use the search box in the sidebar.

How Smicee is organized

Smicee is split into three areas, and most of what you do lives in just one of them.

flowchart LR
    classDef area fill:#fff,stroke:#c8402c,stroke-width:2px,color:#0f1115
    classDef sub fill:#fafaf7,stroke:#e8e6df,color:#3a3f47
    WS["My Workspace
Every employee"]:::area --- WS1[Updates, EOD, Projects]:::sub
    WS --- WS2[Leaves, Tickets, Requisitions]:::sub
    OPS["Operations
Managers"]:::area --- OPS1[Projects, Inventory, Sales]:::sub
    OPS --- OPS2[CRM, Procurement, EOD oversight]:::sub
    HR["HR & Admin
HR and admins"]:::area --- HR1[Employees, Payroll, Policy]:::sub
    HR --- HR2[Attendance, Assets, Training]:::sub
        

The same record often surfaces in two places from different angles. When an employee submits a leave request in My Workspace → My Leaves, their HR team sees and approves it from HR & Admin → Leave Management. Same data, two views, two audiences.

A quick tour of the three areas

My Workspace is your personal view. Every employee has access. It's where daily work happens — submitting EOD reports, viewing assigned tasks, applying for leave, raising tickets.

Operations is where the business runs. Managers handle projects, inventory, the sales pipeline, CRM, procurement, and team EOD oversight from here.

HR & Admin is the back office. Admins configure the company, define policies, manage employees and payroll, approve leave, track attendance, and log assets.

Four things to do on day one

1. Check My Updates. This is your inbox inside Smicee — notifications, task assignments, leave approvals, and announcements. Make it your first stop each morning.
2. Submit your first EOD Report. An End-of-Day report is how you log what you worked on. Go to EOD Report → Submit EOD.
3. Find your projects. Open My Projects → Projects to see what you're assigned to, and My Projects → Tasks for today's deadlines.
4. Know where to go when you need something. Leave → My Leaves. Technical help → My Tickets. Supplies → My Requisitions. Workplace concerns → My Grievances.

The setup sequence

flowchart TD
    classDef step fill:#fff,stroke:#c8402c,color:#0f1115
    A[1. Organization Settings
Company identity, weekend, tax IDs]:::step --> B[2. Departments & Designations
Org structure]:::step
    B --> C[3. Policy, Compliance, Holidays
Governance]:::step
    C --> D[4. Onboarding Setup
Bundle policies by boarding type]:::step
    D --> E[5. Payroll Items → Designation Payroll
Salary structure]:::step
    E --> F[6. Employees
Add your first hire]:::step
    F --> G[7. Assign per-employee Payroll
Go live]:::step
        

Jump to Organization Setup to begin. Once live, your monthly rhythm is: scan Attendance before payroll, approve Leave requests as they come in, and use the Activity Log for audits.

flowchart LR
    classDef stage fill:#fff,stroke:#c8402c,color:#0f1115
    classDef optional fill:#f7ecd4,stroke:#8b5a00,color:#0f1115
    L[Lead]:::stage --> C[Client]:::stage --> Q[Quotation]:::stage --> O[Order]:::stage --> CO[Collection]:::stage --> F[Fulfillment]:::stage
    O -.-> R[Return]:::optional
        

Seven stages, six steps

1. Capture a lead in CRM → Leads.
2. Convert to a client in CRM → Clients when the deal is serious. Register their business in CRM → Companies for B2B.
3. Draft pricing with Sales → Quotations — line items, VAT, tax, discount.
4. Confirm the order via Sales → Orders when the client accepts.
5. Record payments in Sales → Sales Collection. The Due Bill view tracks outstanding amounts.
6. Plan dispatch in Sales → Fulfillment — batch orders by route and assign vehicles.

In parallel: keep inventory stock accurate, initiate RFPs ahead of need, and review the team's EOD reports each morning.

The ten menu items

Expandable menus: EOD Report, My Projects, My Tickets, My Leaves, My Requisitions. Direct navigation: My Updates, My Trainings, My Grievances, My Assets, My Contact. Expanded items highlight in lavender so you always see the active context.

My Updates

Your inbox inside Smicee. Task assignments, leave approvals, ticket replies, and company-wide announcements land here first.

Make this your first stop each morning. It's the fastest way to catch anything you need to action before getting into deeper work.

EOD Reports

Document your daily activities and progress. EOD (End-of-Day) reports are the primary signal managers use to understand where you are and what you need.

View your past reports

Go to EOD Report → My EOD. You'll see a searchable, filterable table of everything you've submitted — EOD ID, date, status (Discussion, Approved), who you reported to, and who approved it.

My Workspace → EOD Report → My EOD

Submit a new EOD report

1. Click EOD Report → Submit EOD.
2. In Reported To, pick your manager.
3. In Report Details, describe what you worked on. Use the formatting toolbar for lists, code blocks, or links.
4. Click Submit to send, or Save as Draft to finish later.

My Workspace → EOD Report → Submit EOD

My Projects & Tasks

See every project you're assigned to, and the tasks due today. Two views, two purposes.

Projects view

Under My Projects → Projects, you'll see all assigned projects filtered by status: Working, Approved, Pending, Completed, Paused, Postponed, or All.

My Workspace → My Projects → Projects

Tasks view

Under My Projects → Tasks, you get a pure focus list — anything with a deadline today under the TODAY tab, everything else under ALL.

My Workspace → My Projects → Tasks

My Tickets

Raise support tickets and manage ones assigned to you. Use this instead of email — tickets are tracked, so nothing gets lost.

Tickets assigned to you

Under My Tickets → Tickets Raised To Me, see every open ticket where you're the resolver. Columns include ID, raised-by, date, subject, status, and priority.

My Workspace → My Tickets → Tickets Raised To Me

Raise a new ticket

1. Click My Tickets → Raise a Ticket.
2. Enter Subject and Ticket Details.
3. In Refer To, pick the team or person who should handle it.
4. Click Submit. Track progress in the same view.

My Workspace → My Tickets → Raise a Ticket

My Leaves

Apply for leave, view your history, and track approval status. The system skips weekends automatically when counting days.

View leave history

My Leaves → Leaves shows every leave application you've made — type, subject, dates, who it was referred to, status, and who approved it.

My Workspace → My Leaves → Leaves

Apply for leave

1. Click My Leaves → Apply For Leave.
2. Pick Leave Type (Casual, Sick, Annual, or any custom type HR has defined).
3. In Referring To, pick the approving manager.
4. Set Subject, Start Date, End Date, and a Reason.
5. Click Submit.

My Workspace → My Leaves → Apply For Leave

My Requisitions

Request supplies, equipment, or other resources. Requisitions are itemized — you add line-by-line with quantities and unit prices.

View past requisitions

My Workspace → My Requisitions → Requisitions

Create a new requisition

1. Click My Requisitions → Apply For Requisition.
2. Enter Title and pick Refer To, Requisition Type, and Project.
3. Add items: each row needs an item name, unit price, and quantity. The Grand Total calculates automatically.
4. Add a Note justifying the request if needed.
5. Click Create.

My Workspace → My Requisitions → Apply For Requisition

Trainings, Grievances, Assets, Contact

Four direct-navigation items in My Workspace. These don't have submenus — click once to reach the page.

My Trainings

Access assigned training courses and learning materials. When HR adds you to a training via Training Management, it appears here.

My Grievances

File workplace complaints privately and formally. Unlike tickets (for IT / admin help), grievances are for sensitive workplace concerns.

My Assets

View company hardware and equipment allocated to you — laptops, phones, vehicles. Allocation is managed by HR in Asset Management.

My Contact

View and update your personal contact details and communication preferences.

The six modules

1. Project — Active and archived projects, with type definitions.
2. Inventory — Products and categories for your catalog.
3. Sales — Quotations, orders, collections, returns, and fulfillment.
4. CRM — Leads, clients, and B2B company accounts.
5. Procurement — Vendor contacts, vendor lists, and RFP workflows.
6. EOD Reports — Team-wide oversight of daily reports.

Project Module

Create, assign, and archive projects. Define the project types your organization uses so every new project is properly classified.

Projects list and detail view

A project detail page shows task count, start/deadline, PO value and VAT/AIT, budget, project lead, client company, and assigned members. Update status here as work progresses.

Operations → Project → Project Detail

Create a new project

1. Go to Project → Projects → Add New Project.
2. Fill Title, Project Type, Priority, Status, and assign the Employee lead and Company.
3. Set Start Date, Deadline, PO Value, VAT/AIT settings (type, percentage, amount), and Budget.
4. Upload any project files and enter Project Details.
5. Click Create.

Operations → Project → Projects → Add New Project

Manage project types

Project Types are the categories (Creative, In-house, Client, etc.) used to classify projects. Set them up before creating projects so classification stays consistent.

Operations → Project → Project Types

Archived projects

When a project is done, archive it to clear the active list while preserving the record for audits and historical reference.

Inventory Module

Manage your product catalog. Categorize items for easier browsing, reporting, and procurement planning.

Products

The products table shows name, SKU, category, subcategory, sell price, stock, tags, and status (Active / Inactive) at a glance.

Operations → Inventory → Products

Add a new product

1. Click Inventory → Products → Add New Product.
2. Fill Name, SKU, Category, Subcategory, and Product Unit.
3. Add Brand, Distributor, Origin, and a product description.
4. Set Cost Price, Selling Price, Offer Price, and Stock Quantity.
5. Upload a photo, add purchase/sell descriptions, and tag the product.
6. Click Create.

Operations → Inventory → Add New Product

Categories and subcategories

Categories organize your catalog for filtering and reporting. A category can have multiple subcategories (e.g., Technology → Computer, Laptop).

Operations → Inventory → Categories

Sales Pipeline

The complete sales lifecycle in one module — from draft quotation to dispatched order. Five submenus, each handling one stage.

flowchart LR
    classDef stage fill:#fff,stroke:#c8402c,color:#0f1115
    classDef optional fill:#f7ecd4,stroke:#8b5a00,color:#0f1115
    Q[Quotations]:::stage --> O[Orders]:::stage --> SC[Sales Collection]:::stage --> F[Fulfillment]:::stage
    O -.-> SR[Sales Return]:::optional
        

Quotations

Draft pricing for potential customers before they commit. Each quotation is linked to a client and project, with line items, VAT, tax, and discount.

Operations → Sales → Quotations

To create a quotation, click Add New Quotation. Pick the Client (or add a new one inline), the Project, billing address, dates, and currency. Add line items with description, unit price, quantity. Apply VAT, Tax, and Discount as percentages — the Grand Total calculates automatically.

Operations → Sales → Quotations → Add New Quotation

Orders

When the client accepts, convert the quotation into a confirmed order. The order tracks amount, payments (Paid / Due), order date, due date, and status.

Operations → Sales → Orders

To create an order, click Add New Order, pick the source quotation (or create directly), confirm client / project / dates / items, and submit.

Operations → Sales → Orders → Add New Order

Sales Collection

Record payments as they come in. Each customer row shows total amount invoiced, collection amount received, due amount outstanding, and any return amount.

Operations → Sales → Sales Collection

Click Due Bill at the top of the collection view to filter to customers with outstanding amounts.

Operations → Sales → Collection → Due Bill

Sales Return

Manage customer returns across three tabs:

• Delivery List — challans, delivery dates, and delivered vs returned quantity.
• Return List — approved and rejected returns with amounts.
• Market Return — returns from market distribution channels.

Operations → Sales → Sales Return → Delivery List

Operations → Sales → Sales Return → Return List

Fulfillment

The Dispatch Planning Board groups orders by location and status (Ready, Scheduled, Blocked, Partial, In Dispatch). Create batches, assign routes, and track vehicle load progress.

Operations → Sales → Fulfillment → Planning

CRM Module

Manage the full customer pipeline — from initial lead to long-term client relationship. Three submenus for three stages of relationship depth.

flowchart LR
    classDef stage fill:#fff,stroke:#c8402c,color:#0f1115
    L[Lead
Light record]:::stage --> C[Client
Full customer record]:::stage --> CO[Company
B2B account]:::stage
        

Leads

Capture potential customers with minimal friction — name, email, phone, address, and labels for pipeline tagging.

Operations → CRM → Leads

Click + Add New Lead to open the create dialog. Add labels on the right side to tag leads by source or stage.

Operations → CRM → Leads → Add New Lead

Clients

When a lead becomes a real customer, promote them to a Client. Client records carry contact person, company, designation, phone, email, and status.

Operations → CRM → Clients

Operations → CRM → Clients → Add New Client

Companies

For B2B work, register the client's organization as a Company. This lets multiple Client contacts link to the same Company account.

Operations → CRM → Companies

Operations → CRM → Companies → Add New Company

Procurement & RFP

Manage vendors and run Request for Proposal (RFP) workflows. Three submenus: vendor contacts, the vendor list itself, and RFPs.

Vendor Contacts

Individual points of contact at each vendor — name, email, phone, company, labels.

Operations → Procurement → Vendor Contacts

Operations → Procurement → Vendor Contacts → Add

Vendor List

The master list of vendor companies — contact person, category, email, phone, address, and status (Active, Inactive).

Operations → Procurement → Vendor List

Operations → Procurement → Vendor List → Add Vendor

RFP (Request for Proposal)

Create, track, and manage RFPs with category classification, project linking, vendor assignment, and deadlines.

Operations → Procurement → RFP

To create a new RFP, click + Add New RFP. Set the Title, Category (create categories first via RFP Category), Status (Initiated, Active, Closed), Deadline, Project, and assigned Vendor. Upload any reference attachments and write a Short Description.

Operations → Procurement → RFP → Add New RFP

RFP Categories

Define the taxonomy of RFP types so every RFP is classified consistently.

Operations → Procurement → RFP → RFP Category

EOD Reports (Team Oversight)

The operational view of every EOD report submitted across the organization. Two submenus: a consolidated list and a team grid.

EOD List

All submitted EOD reports in one filterable table — EOD ID, reporter, date, status, who it was reported to, and approval status.

Operations → EOD Reports → EOD List

EOD Sheet

A calendar-grid view of who submitted EOD reports on which days. Each cell is a ✓ (submitted) or ✗ (missing). Use this to spot gaps fast.

Operations → EOD Reports → EOD Sheet

Four functional groups

1. Compliance & Governance — Policy, Compliance, Holidays, Activity Log
2. Employee Lifecycle & Talent — Onboarding, Organization, Training, Job
3. Operations & Time Tracking — Time Sheet, Attendance, Leave, Asset Management
4. Financials & Support — Payroll, Requisition, Grievance, Ticket

Organization Setup

The foundation. Set up company identity, weekends, tax IDs, branding, departments, designations, and employees before configuring anything else.

Organization Settings

Navigate to HR & Admin → Organization Settings. Fill these four sections:

1. General Information — Organization Name, Abbreviation, Phone, Email, Website, Address.

2. Operational Configuration — Weekend days (this controls every attendance and leave calculation), BIN (Business Identification Number), TIN (Taxpayer Identification Number).

3. Branding & Documentation Assets — Logo, Letterhead, ID Card Background, Signature. These appear on payslips, invoices, and ID cards.

4. Finalizing — Add company details in the text area and click Update to apply company-wide.

HR & Admin → Organization Settings

Departments

Go to Organization → Departments → Add New Department. Enter department name and confirm. Repeat for each department in your company (Engineering, Sales, HR, etc.).

HR & Admin → Organization → Departments → Add

Designations

Go to Organization → Designations → Add New Designation. Enter the job title and tie it to a department.

HR & Admin → Organization → Designations → Add

Add an Employee

Go to Organization → Employees → Add New Employee. Fill in:

• Core identity — First Name, Last Name, Email, Phone, Joining Date
• Placement — Department, Designation
• Personal — Personal ID No, Address, Blood Group, Date of Birth, Photo (1:1, max 2MB)

HR & Admin → Organization → Employees → Add New Employee

Policy & Compliance

Centralize company rules (Policy) and legal requirements (Compliance). Both are managed the same way but serve different purposes.

Add a Policy

1. Click HR & Admin → Policy.
2. Click + Add New Policy.
3. Enter the Policy Title.
4. Write the policy text in the rich-text editor.
5. Click Submit.

Add a Compliance document

The workflow is identical to Policy — HR & Admin → Compliance → + Add New Compliance, enter title and content, Submit.

HR & Admin → Compliance → Add New Compliance

Holidays

Go to HR & Admin → Holidays → Add New Holiday. Enter Title, Start Date, End Date, and Notice. The system automatically excludes these dates from attendance and leave calculations.

HR & Admin → Holidays → Add New Holiday

Onboarding Setup

Bundle Policy and Compliance documents under a Boarding Type (Full-Time, Contractor, Intern). When you hire someone of that type, they automatically receive the correct paperwork.

Set up a boarding type

1. Navigate to HR & Admin → On Boarding.
2. Select or create a Boarding Type (e.g., Full-Time Employee, Contractor, Intern).
3. From the Policy dropdown, pick a policy and click Add Policy. Repeat for each policy.
4. From the Compliance dropdown, pick an item and click Add Compliance. Repeat for each.
5. Both tables below show what's been attached.

HR & Admin → On Boarding

Payroll

Payroll is built in three layers, in strict order. You cannot skip steps.

flowchart TD
    classDef step fill:#fff,stroke:#c8402c,color:#0f1115
    A[Layer 1: Payroll Items
Define each salary line]:::step --> B[Layer 2: Designation Payroll
Map items to job titles]:::step --> C[Layer 3: Per-Employee Payroll
Assign to individuals]:::step
        

Layer 1 — Payroll Items

Define each line that appears on a payslip (Basic Salary, House Rent, Tax Deduction, etc.). Mark each as an Inclusion (+) or Deduction (−).

1. Go to Payroll → Payroll Items.
2. Click + Add New Payroll Item.
3. Enter the item Name and Type.
4. Click OK.

HR & Admin → Payroll → Payroll Items

Layer 2 — Designation Payroll

For each designation, configure which payroll items apply and the gross salary.

1. Go to Payroll → Designation - Payroll.
2. Click + Add New Designation - Payroll.
3. Pick Department and Designation.
4. Add Inclusions and Deductions with amounts.
5. Gross Salary calculates automatically. Click OK.

HR & Admin → Payroll → Designation - Payroll

Layer 3 — Per-Employee Payroll

Assign the finalized structure to individual employees, with adjustments if needed.

1. Go to Payroll → Payroll.
2. Click + Add New Payroll.
3. Pick Department, Designation, and Employee.
4. Review inclusions and deductions (prefilled from designation).
5. Click OK.

HR & Admin → Payroll → Payroll

Time Sheet & Attendance

Two views of workforce presence. Time Sheet is a real-time snapshot; Attendance is the historical grid that feeds payroll.

Time Sheet — real-time

Navigate to HR & Admin → Time Sheet. Search by employee name or ID, filter by Department or Designation, adjust page size (25/50/100).

The critical column is Status:

• ABSENT (red) — Employee has not clocked in.
• PRESENT (green) — Currently logged in.
• ON LEAVE (yellow) — Approved absence, does not count against salary.

Attendance — monthly grid

Navigate to HR & Admin → Attendance. This calendar-style view drives payroll calculations.

HR & Admin → Attendance → April

Each employee row shows a Present Ratio (e.g., 2/30) — cumulative present days over total days in the month. Each date column shows:

• ✓ green — Present / clocked in
• ✗ red — Unexcused absence or missed clock-in
• L yellow — Approved leave (does not count as absent)

Leave Management

Define leave types, process employee leave requests, and track balances.

Define leave types first

1. Go to Leave Management → Leave Type → Add New Leave Type.
2. Enter Title (e.g., Casual Leave, Sick Leave, Annual Leave).
3. Enter number of Days allowed.
4. Set Status (Active / Inactive).
5. Click OK.

HR & Admin → Leave Management → Leave Type

Process a leave request

Employee requests arrive in Leave Management → Leave Requests. Review and approve or reject. Approved requests update the Attendance grid automatically — days show as L, not ✗, and don't count as absences.

HR & Admin → Leave Management → Leave Requests → Create

Key fields on a leave request: Leave Request of (employee), Leave Type, Referring To (approver), Subject, Duration (Start / End Date — system excludes weekends automatically), Reason.

Asset Management

Log and track every company asset — hardware, furniture, vehicles — from purchase to retirement. Critical dates like warranty expiry are tracked automatically.

Create a new asset

1. Navigate to HR & Admin → Asset Management → Assets → Create.
2. Fill Asset Name (required, e.g., "MacBook Pro M2 - 2024"), Amount (required, used for balance sheet), Asset Type (Electronics, Furniture, Vehicle), Status.
3. Enter critical dates: Manufacture Date, Purchase Date, Warranty End.
4. If the asset has multiple parts, use the Items table with Add Item rows.
5. Upload a clear photo and any documents (invoice, warranty card, manual).
6. Add Asset Details — serial numbers, MAC addresses, storage location.
7. Click Create.

HR & Admin → Asset Management → Assets → Create

Asset status lifecycle

• Available — Ready to be assigned.
• Allocated — Currently in use by an employee (visible in their My Assets).
• Under Maintenance — Sent for repairs.
• Damaged / Scrapped — No longer in use.

Asset Types

Define the categories your assets fall into via Asset Management → Asset Type → Add New Asset Type.

HR & Admin → Asset Management → Asset Type

Training Management

Organize training sessions, register trainers, and track which employees need to attend. Three submenus: Trainings (sessions), Training Types (categories), Trainers (roster).

Create a training session

1. Navigate to HR & Admin → Training Management → Trainings.
2. Click + Add New Training.
3. Pick Training Type (predefined in Training Type submenu).
4. Pick Trainer (predefined in Trainers submenu).
5. Enter Training Cost, Starting Date, End Date, Status.
6. Click OK.
7. After saving, click Assign Employee in the table row to pick attendees.

HR & Admin → Training Management → Trainings → Add New Training

Training Types

Categorize sessions (Technical Skills, Soft Skills, Safety Training). Setting these up first keeps the Trainings dropdown consistent.

HR & Admin → Training Management → Training Type

Trainers

Register trainers before assigning them to sessions. Each trainer has Name, Contact No, Email, Description (area of expertise), and Status.

HR & Admin → Training Management → Trainers

Requisition, Grievance, Ticket

Three internal channels for employees to reach HR or admin — each purpose-built for a specific kind of request.

Requisition — formal resource requests

Handles internal requests for assets, approvals, or travel. Go to HR & Admin → Requisition → Add New Requisition.

HR & Admin → Requisition → Create

Fill Title, Refer To, Requisition Type (Resource, Asset, Travel), Project, add itemized rows with amounts, Note. Submit and track status: Pending → Approved or Rejected.

Grievance — workplace complaints

Review employee-submitted grievances with full status tracking. Date, subject, status, and who it was referred to are visible in the table.

HR & Admin → Grievance

Ticket — technical / admin help

Admins see every ticket raised in the company. Change the status and priority of any ticket, and comment with @user references.

HR & Admin → Ticket

Activity Log & Security

The complete audit trail — every action in Smicee is logged with user, timestamp, and context.

Activity Log

Navigate to HR & Admin → Activity Log. Each entry shows App (which module), Model (which record type), Activity (what happened), Timestamp, and User (who did it).

HR & Admin → Activity Log

Change Password Requests

Admins can access the list of password reset requests at Organization → Change Password Requests with OTP code and verification status.

HR & Admin → Change Password Requests

Common UI patterns

Once you know these five patterns, the whole system feels smaller. Every module uses them.

List-then-detail

Almost every module opens with a searchable, filterable list. Click + Add New [thing] to create. Click a row to view or edit.

Submit / Save as Draft / Go Back

Most forms have Submit and Go Back. Some also have Save as Draft. Nothing sends until you hit Submit.

Status lifecycle

Requests go through: Pending → Approved (or Rejected). Tickets use: Open → Closed, with priority Low → Medium → High.

Referring To

When you submit something that needs approval (leave, ticket, requisition), pick who should approve it in Referring To. Default to your direct manager unless instructed otherwise.

Breadcrumb navigation

The breadcrumb in the top right (e.g., My Workspace / EOD / EOD Report Submit) shows your location and is clickable — quick way to navigate back.

Glossary

Boarding Type — A category of onboarding (Full-Time, Contractor, Intern) used to bundle the right policies and compliance documents automatically.

BIN / TIN — Business Identification Number and Taxpayer Identification Number. Set in Organization Settings; appear on payroll and invoices.

EOD — End-of-Day report. Daily activity log submitted by each employee to their manager.

Present Ratio — The cumulative count of Present days over total days in the month, shown on the Attendance grid. Drives payroll calculations.

Referring To / Refer To — The person or team responsible for approving a submitted request.

RFP — Request for Proposal. Formal vendor sourcing process tracked under Procurement.

PO Value / PO VAT / PO AIT — Purchase Order Value and its associated VAT (Value Added Tax) and AIT (Advance Income Tax) amounts — used on Projects.

Inclusion / Deduction — On Payroll Items, Inclusions (+) add to salary (Basic, House Rent), Deductions (−) subtract (Tax, Loan).